Policies

Payment

Thank you for placing an order with LIH Designs!

We accept payment via PayPal, Credit Card, Personal Check, and Money Order. All prices are in US dollars. Sales tax if applicable (Ohio Residents) will be applied during PayPal checkout. International buyers will pay for all import, handling duties, fees, and taxes if applicable. Any fees connected with the refusal of a shipment will be the responsibility of the buyer.

Please contact us for the item(s) you would like to purchase and for your invoice if paying by Money Order or Personal Check.  Item(s) will be mailed upon receipt of payment.

Shipping

Your order is important to us and we truly appreciate your business!

We carefully pack your jewelry selections to insure their safe arrival. We will send you e-mail confirmation when your order has been shipped.

Shipping Rates

Shipping Rates will be calculated through at the time of checkout.

All packages will be mailed USPS Priority Mail Flat Rate within the Continental United States or USPS Priority Mail International Flat Rate outside the Continental United States, unless otherwise specified. Please note we cannot ship orders to P.O. boxes.

For shipment upgrades, please contact us. Additional charges will apply and invoiced after initial payment.

Insurance

We strongly recommend you insure your purchase, as we cannot be responsible for lost or damaged packages. Rates depend on the amount of your purchase and destination or your package.

For insurance upgrade, please contact us. Additional charges will apply and invoiced after initial payment.

Returns and Refunds

All items are listed and photographed as accurately as possible. If you are unhappy with an item you may return it for a full refund, excluding shipping costs, within seven (7) days.

Refunds will be made through PAYPAL only.

We strongly recommend you insure your return package, as we are not responsible for lost or damaged items.

Please note some items are delicate and must be handled carefully. It is wise to store your pieces in the bags/boxes they come in to avoid tangling with other items. Try not to get them wet.


Thank you and enjoy your purchase!